Q: Will there be any immediate changes to my OneBridge account or services?
A: No, OneBridge will continue to function as-is until 4/14/17.
Q: What will happen to my OneBridge account after 4/14/17?
A: You will no longer be able to login to your onebridge.nixle.com and/or mobile app accounts. However, we will make sure that you still receive both SMS and email notifications from Nixle!
Q: When I begin receiving Nixle notifications after 4/14/17, how do I manage my notification settings?
A: After 4/14/17, OneBridge users can text PASSWORD to 888777 and then use their mobile phone number and the provided passcode to login at Nixle. From here, you can visit the Settings tab and adjust the agencies you receive information from.
Q: I’m trying to use Nixle EngageBridge, why won’t it recognize my OneBridge login credentials?
A: Nixle EngageBridge is used by OFFICIAL AGENCIES to send messages. OneBridge users should download either the Android or iOS versions of ContactBridge to view Nixle notifications.
Q: How do I opt out of Nixle SMS notifications after 4/14/17?
A: You can opt out of Nixle SMS notifications by texting STOP to 88877.
Q: Should I remove the OneBridge app from my device?
A: Yes, the app can be removed from your device after 4/14/17. It will no longer display posts or distribute notifications from public safety organizations.